Terms Of Service

OVERVIEW

This website is operated by Lovaya LLC. Throughout the site, the terms “we”, “us”, and “our” refer to Lovaya.

Lovaya offers this website, including all information, tools, and services available from this site, to you — the user — conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms, conditions, and policies referenced here or available by hyperlink.

These Terms apply to all users of the site, including browsers, customers, merchants, and contributors of content.

Please read these Terms carefully before accessing or using our website. If you do not agree to all terms and conditions, you may not access the website or use any services.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products to you.

SECTION 1: ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are at least the age of majority in your place of residence, or that you have given consent for any minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, nor violate any laws in your jurisdiction.

You must not transmit viruses, malware, or any destructive code.

Any breach of these Terms may result in immediate termination of access to our Services.

SECTION 2: GENERAL CONDITIONS

We reserve the right to refuse service to anyone, for any reason, at any time.

Your content (excluding payment information) may be transferred unencrypted across networks. Payment information is always encrypted during transmission.

You agree not to reproduce, duplicate, sell, or exploit any part of the Service without our written permission.

Headings are included for clarity and do not affect the interpretation of these Terms.

SECTION 3: ACCURACY OF INFORMATION

We are not responsible if information on this site is inaccurate, incomplete, or not current. Content is provided for general information only and should not be relied upon as the sole basis for decisions.

We may update or modify site content at any time without obligation to do so. It is your responsibility to monitor changes.

SECTION 4: MODIFICATIONS TO THE SERVICE AND PRICES

Prices for products are subject to change without notice.

We may modify, suspend, or discontinue the Service (or any part of it) at any time without notice.

We are not liable for any modification, price change, suspension, or discontinuation of the Service.

SECTION 5: PRODUCTS

Certain products may be available exclusively online and in limited quantities. Returns and exchanges are subject to our Return Policy.

We make every effort to display product images and colors accurately, but we cannot guarantee display accuracy across devices.

We reserve the right to limit sales by person, region, or jurisdiction, and to discontinue products at any time.

We do not guarantee that products or services will meet your expectations or that errors will be corrected.

SECTION 6: BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel orders at our discretion, including orders that appear to be placed by resellers or distributors.

You agree to provide accurate and current purchase and account information and to update this information as needed.

For details, please review our Return Policy.

SECTION 7: OPTIONAL TOOLS

We may provide access to third-party tools that we do not control.

These tools are provided “as is” and “as available” without warranties. Use of such tools is at your own risk.

New features or services added to the website will also be subject to these Terms.

SECTION 8: THIRD-PARTY LINKS

Our site may include links to third-party websites. We are not responsible for their content, accuracy, or practices.

Please review third-party policies before engaging in any transactions. Complaints regarding third-party products should be directed to the third party.

SECTION 9: USER FEEDBACK AND SUBMISSIONS

If you submit ideas, feedback, or other materials, you agree that we may use them without restriction or compensation.

We are not obligated to maintain submissions in confidence or respond to them.

You are responsible for the accuracy and legality of any content you submit.

SECTION 10: PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 11: ERRORS AND OMISSIONS

Occasionally, information on our site may contain errors related to pricing, descriptions, promotions, or availability.

We reserve the right to correct errors and cancel orders if information is inaccurate, even after an order has been placed.

SECTION 12: PROHIBITED USES

You may not use the site or its content for unlawful purposes, to violate laws, infringe intellectual property, harass others, submit false information, upload malicious code, collect personal data, spam, or interfere with security features.

We reserve the right to terminate access for violations.

SECTION 13: DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY

We do not guarantee that the Service will be uninterrupted, secure, or error-free.

All products and services are provided “as is” and “as available,” without warranties of any kind, express or implied.

To the maximum extent permitted by law, Lovaya LLC is not liable for any direct or indirect damages arising from use of the Service or products.

SECTION 14: INDEMNIFICATION

You agree to indemnify and hold harmless Lovaya LLC and its affiliates, officers, employees, and partners from any claims arising from your breach of these Terms or violation of law.

SECTION 15: SEVERABILITY

If any provision of these Terms is found unenforceable, the remaining provisions will remain valid and enforceable.

SECTION 16: TERMINATION

These Terms remain effective unless terminated by you or us.

We may terminate access at any time if we believe these Terms have been violated.

SECTION 17: ENTIRE AGREEMENT

These Terms, together with posted policies, constitute the entire agreement between you and Lovaya and supersede prior agreements.

SECTION 18: GOVERNING LAW

These Terms are governed by and construed in accordance with the laws of the State of Delaware, United States.

SECTION 19: CHANGES TO TERMS

You may review the most current version of these Terms at any time on this page.

Continued use of the website after changes are posted constitutes acceptance of those changes.

SECTION 20: PRODUCT & SAFETY DISCLAIMERS

20.1 Cosmetic Use

Lovaya products are cosmetic products intended to enhance appearance temporarily. Results vary from person to person. We do not guarantee specific outcomes.

20.2 External Use Only

Products are for external use only. If irritation occurs, discontinue use immediately. We recommend a patch test before full use.

20.3 No Medical Claims

Information on this site is not medical advice. Products are not intended to diagnose, treat, cure, or prevent any medical condition.

20.4 Use at Your Own Risk

By purchasing our products, you agree to use them at your own discretion and risk, in accordance with provided instructions.

SECTION 21: CONTACT INFORMATION

Questions about these Terms may be sent to:

Lovaya LLC
8033 W Sunset Blvd
Los Angeles, CA 90046
United States

Have a question or need help?
Reach us at hello@lovayacosmetics.com