Contact Us
We’re here to help.
If you have a question about your order, our products, or anything else, feel free to reach out. We aim to respond as clearly and quickly as possible.
Get in Touch
Email: hello@lovaya.com
You’re also welcome to contact us via Instagram or Facebook. Messages there are monitored regularly.
Customer Support Hours
Monday to Friday
9:00 AM – 6:00 PM (EST)
We do our best to respond within 1–2 business days.
What We Can Help With
You can contact us about:
- Product information and availability
- Order support
- Shipping and delivery questions
- Returns and refunds
- Collaborations or partnerships
- Feedback or suggestions
Connect With Us
Stay connected and reach out on social:
Instagram: @lovayacosmetics
Facebook: /lovayacosmetics
We’re happy to assist via social messages as well.
FAQs
You may find an answer faster in our FAQs section, where we cover common questions about orders, shipping, and returns.
Feedback
Your feedback matters to us. If you have suggestions, questions, or concerns, we’d love to hear from you. It helps us improve and grow thoughtfully.
Company Information
Lovaya LLC
8033 W Sunset Blvd
Los Angeles, CA 90046
United States